This report focuses on labour rights in the mobile phone industry in India and addresses working conditions in export processing zones (known as Special Economic Zones in India). Th e aim of this research is to get an understanding of unionisation and precarious employment in four mobile phone factories, namely Nokia, Salcomp, Flextronics and Foxconn, based in Sriperumbudur around Chennai, Tamil Nadu. One of the recent developments in the industry has been the unionisation of Nokia in India.
Over the past decade, the market for mobile phones has increased rapidly. In 2010 alone, 1.6 billion handsets were sold worldwide, up 32 per cent from 2009. While the Finnish mobile phone giant Nokia still led with sales of 461 million handsets, its market share dropped quite substantially (from 31 per cent to 25 per cent between early 2010 and 2011).1 However, Nokia is still a leading player in the mobile phone industry in India. Th e Sriperumbudur plant has become the company’s largest factory surpassing even the volume of Nokia’s plants in China - making industrial relations at Nokia in India of critical signifi cance. Between 2008 and 2011, the makeITfair organisations have released several reports about the working conditions in more than ten mobile phone (or their parts) factories in India, China and the Philippines. Th e reports revealed severe violations of labour laws and rights, although important improvements have recently taken place in China. Other makeITfair reports have addressed the working conditions in the manufacturing of other gadgets; the early stages of the supply chain, namely the appalling working conditions at the mines that extract valuable metals for mobile phones and other electronic equipment; and the negative eff ects of dumping e-waste in developing countries. In this report, the makeITfair project focuses on labour rights in the mobile phone industry in India and addresses the conditions in export processing zones. Electronics companies offi cially state that union rights must be respected in their supply chains, but most of the production is located in export processing zones (known as Special Economic Zones in India) where those rights are systematically violated or hindered. Th e right to organise is a fundamental right, enabling workers to voice their grievances and negotiate improvements of their labour conditions.related content
Undocumented Migrants May Be Victims of Human Trafficking — They Must Never Be Treated as Criminals
Malaysia’s ongoing crackdown on undocumented migrants raises a serious human rights concern: many of those arrested, detained, and criminalized may in fact be victims of human trafficking. MADPET (Malaysians Against Death Penalty and Torture) warns…
The Toxic Blueprint: Old Mistakes, New Chips, Same Costs
In 1981, North Carolina welcomed the semiconductor industry as a promise of jobs and modernization, investing millions in what leaders called a new industrial revolution. Yet behind the optimism, advocates were already asking a crucial…
GoodElectronics Network Public Forum and Members’ Meeting Marks Commitment to a Just Future for Workers and Communities
The GoodElectronics Network held a public forum and members meeting in November 2025, with 40 participants from different organizations from around the world gathering for human and labor rights and sustainability in the global electronics…
SETEM Receives 2025 Jaime Brunet International Human Rights Prize for Labor Rights Campaign Coordination
The GoodElectronics Network warmly congratulates La Federació SETEM, the national coordinator of the Campanya Roba Neta (Clean Clothes Campaign), as they receive the Jaime Brunet International Human Rights Prize 2025 in recognition of its sustained…
Report Urges Action Against Forced Labor Risks in Taiwan’s Electronics Sector
New research on migrant labor in Taiwan highlights ongoing abuse in electronics, bicycle, and auto parts manufacturing, despite existing legal safeguards. The report calls on stakeholders to implement preventive measures to stop abuse of migrant…
Efforts to Establish a Global Minerals Agreement Face Opposition at UN Talks
Efforts to establish a global minerals agreement at the United Nations Environment Assembly (UNEA) met opposition, though talks will continue. The proposal aims to establish a panel of experts that will identify ways to prevent…
GoodElectronics Network Calls for Peace and Protection of Workers’ Rights on International Human Rights Day
On December 10, International Human Rights Day, GoodElectronics Network calls for enhanced protections for workers’ human rights across global electronics supply chains, and the end of complicity of tech giants in Israel’s war in Gaza….
UNEA Talks Call Attention on Human Rights Abuses Linked to Mining
As states meet for the United Nations Environment Assembly, Colombia and several other countries have proposed a binding global treaty to address environmental and human rights risks in mineral extraction, including measures for due diligence…
U.S. Group Takes Apple to Court Over Alleged Use of Congo Conflict Minerals
An advocacy group in the U.S. is suing Apple, saying that the company profited from using conflict minerals from the Democratic Republic of Congo (DRC) and Rwanda. The case filed in Washington D.C., argues that…
China’s Tightening Grip on Rare Earths and the Struggle for Global Supply Control
China’s latest export restrictions on rare earths — with 17 metallic elements used as critical minerals in electronics, renewable energy, and defense industries — have sent shockwaves through global supply chains. As the world’s dominant…