This report focuses on labour rights in the mobile phone industry in India and addresses working conditions in export processing zones (known as Special Economic Zones in India). Th e aim of this research is to get an understanding of unionisation and precarious employment in four mobile phone factories, namely Nokia, Salcomp, Flextronics and Foxconn, based in Sriperumbudur around Chennai, Tamil Nadu. One of the recent developments in the industry has been the unionisation of Nokia in India.
Over the past decade, the market for mobile phones has increased rapidly. In 2010 alone, 1.6 billion handsets were sold worldwide, up 32 per cent from 2009. While the Finnish mobile phone giant Nokia still led with sales of 461 million handsets, its market share dropped quite substantially (from 31 per cent to 25 per cent between early 2010 and 2011).1 However, Nokia is still a leading player in the mobile phone industry in India. Th e Sriperumbudur plant has become the company’s largest factory surpassing even the volume of Nokia’s plants in China - making industrial relations at Nokia in India of critical signifi cance. Between 2008 and 2011, the makeITfair organisations have released several reports about the working conditions in more than ten mobile phone (or their parts) factories in India, China and the Philippines. Th e reports revealed severe violations of labour laws and rights, although important improvements have recently taken place in China. Other makeITfair reports have addressed the working conditions in the manufacturing of other gadgets; the early stages of the supply chain, namely the appalling working conditions at the mines that extract valuable metals for mobile phones and other electronic equipment; and the negative eff ects of dumping e-waste in developing countries. In this report, the makeITfair project focuses on labour rights in the mobile phone industry in India and addresses the conditions in export processing zones. Electronics companies offi cially state that union rights must be respected in their supply chains, but most of the production is located in export processing zones (known as Special Economic Zones in India) where those rights are systematically violated or hindered. Th e right to organise is a fundamental right, enabling workers to voice their grievances and negotiate improvements of their labour conditions.related content
IOHSAD marks #IWMD2026 with Tinig at Tindig: A Workers’ Memorial Program
Remember the dead, fight for the living! GoodElectronics Network member, the Institute for Occupational Health and Safety Development (IOHSAD) marked this year’s International Workers’ Memorial Day with Tinig at Tindig: A Workers’ Memorial Program. Through…
International workers’ memorial day: when work breaks the mind as well as the body – IndustriALL
Every year on 28 April, International Workers’ Memorial Day calls us to remember those killed, injured or made ill by their work. This year, the crisis in focus is psychosocial risk, less visible than a…
Fairphone to Smartphone Industry: Living Wages Now
Dutch smartphone maker Fairphone has published its 2025 Impact Report, specifically, what factory workers in the electronics supply chain are actually paid compared to what it costs to live. Research cited in the report identifies…
Pax Silica: Dragging the Philippines in US War Efforts
Myanmar Customers Sue Telenor for Sharing Data with Military — What It Means for the Electronics Industry
To learn more about Telenor’s actions in Myanmar, please visit SOMO’s case page. A class action lawsuit filed in Norway on 8 April 2026 is testing a question that sits at the heart of the…
Filipino Migrants at Taidoc Resist Union-Busting Practices
Filipino migrant workers at Taidoc Technology Corp., a Taiwanese medical device manufacturer that produces blood glucose monitors and COVID-19 test kits, are at the center of a labor rights dispute that raises uncomfortable questions about…
Samsung Workers Vote to Strike Over Wage Dispute
Samsung Electronics’ unionized workers in South Korea voted in March 2026 to approve a strike plan after negotiations over wages and bonuses stalled. The union demanded a 7% wage increase and reforms to Samsung’s bonus…
No justice for women without union rights – IndustriALL
IndustriALL Global Union has joined trade union organizations worldwide in calling on governments to deliver concrete action on women’s rights in the world of work, as the 70th session of the UN Commission on the…
Environmental Report Raises Concerns on Congo Cobalt Operations
A March 2026 investigation by the Environmental Investigation Agency (EIA) documented allegations of severe environmental and health impacts surrounding cobalt mining and processing operations in the Democratic Republic of Congo. The report linked pollution and…
“Viktor stripped the factory of protection” – the cover-up at Samsung’s Hungarian battery plant and how the government mishandled it
A lengthy investigation by Hungarian news outlet Telex has detailed how government officials in 2023 were presented with intelligence showing that Samsung SDI’s battery plant in Göd was exposing workers to carcinogenic chemicals at levels…