This corporate social responsibility (CSR) company profile on Dell is part of a research project on the ICT hardware sector by SOMO, co-financed by the Ministry of Foreign Affairs in the Netherlands. Other financers are member organisations of International Consumer Research and Testing (ICRT) and two development organisations, namely Bread for All and the Swiss Catholic Lenten Fund.1 In addition to this profile, profiles are made on Hewlett Packard (HP), Acer, Fujitsu Siemens Computers, Apple, Toshiba, Sony and Packard Bell. The methodology used for the survey consists of: - Website analyses; - Analyses of annual- and CSR reports; - Questionnaires to major computer brands sent by ICRT; - Workers interviews in China, The Philippines, and Thailand; - Interviews with the management of production sites.